For the Service Providers

To make the most of this free site, "Create a Profile". This allows your potential Customers to inform you when they place a “Wanted Ad” on juggletime matching the service you provide. You can then ‘Make an Offer’. You’ll be able to edit, upgrade and manage your profile from your "my juggletime" page. Profiles can be searched and viewed at www.juggletime.com/username.

Juggletime is different from other sites because Service Providers with the highest feedback scores feature more and you can’t pay for prominence. Tell your customers that you juggletime.com and make sure they leave feedback.

What to do…
1 Register
2 Create a Profile
3 Browse the Wanted Ads, answer potential customers questions, hire out your service!
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How do I register as a Service Provider

It is FREE to register with Juggletime. Once you have registered with Juggletime you will be able to create a FREE profile to offer the service that you would like to provide.
What to do...
1. Click on 'Register Free' on the left handside or on the button 'My Juggletime'
2. Click on either of the red boxes that apply to you, Customer / Provider
3. Fill in the details, (the fields with an asterisk next to it are mandatory)
4. Click on 'Register'
5. You will then receive an e-mail to confirm your details of your registration, please click on the link, then that will take you to the page where you can create your own personal FREE profile
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How does juggletime.com help me find work and earn money?

Juggletime.com is the perfect springboard for your service. It’s the cheapest (Free), quickest and most effective form of advertising tailored around your needs. Once you’ve posted your ad online, customers can make enquiries, express an interest or even give you a call. Alternatively you can search the list of wanted ads and make the customers an offer they can`t refuse. All services are charged the same low fee and by using our feedback system, the better you are the more visible you’ll become in the juggletime community.
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How do I contact customers?

Juggletime.com provides multiple options for you to contact customers and hire out your services and/or equipment. All of the customers post wanted ads to attract interested service providers. You will be informed by email and a message will be sent to your `my juggletime` page when a wanted ads is posted that you are eligible to bid on. You may also receive questions from customers for the events or occasions they need your service for. Likewise you can ask the customer a question about their wanted ad in the same way. As a second option, customers frequently search our database of service providers and their profiles to locate the right service provider for their special occasion. If a customer is impressed with your service, they may contact you directly via the `My Juggletime` part of the site and they can let you know they are interested. You are free to communicate using Juggletime about the service you provide. Alternatively, the customer can give you a call.
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How do I create my service provider profile?

To provide services on Juggletime.com, you will need to have at least one active service provider profile. To create a profile, please follow these steps:

• Login to `My juggletime`

• From the main menu, click the "create profile" link.

• Follow the remaining steps presented by the website.
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How do I add pictures and/or a weblink after my profile has been created?

To add pictures and/or a weblink to your profile, please follow these steps:

• Log in to `My juggletime`

• Locate the profile you want to modify which you'll find under "Current Service Ads".

• Click the "Edit" link.

• Add the pictures and/or weblink in the space provided.

• Clicking "Modify" will allow you to pay for the updates if you have not previously done so. Your changes will then be saved.
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How will I be notified when new wanted ads come online?

To keep you informed of new wanted ads as they come online, you have several options.

• We will send you a message whenever a wanted ad is created and falls under the categories chosen by you. These will be sent to your `my juggletime` page.

• You can also check out the site and simply browse the wanted ads
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How do I modify my profile?

To make any changes to your profile, please follow these steps:

• Login to `My juggletime`

• Locate the profile you want to modify which you'll find under "Current Service Ads".

• Click the "Edit" link.

• Make your required changes.

• Click "Modify" to save your changes.
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How do I change my profile`s photo?

To change the photo that appears on your profile, please follow these steps:

• Login

• Locate the profile you want to modify.

• Click the "Edit" link.

• Make your required changes.

• Click "Modify" to save your changes.
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How many profiles may I have?

You can have as many profiles as necessary. If you provide 20 different kinds of service then you`re going to need 20 different profiles.
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How do I make an offer on a wanted ad?

To make an offer on any wanted ad, please follow these steps:

• Locate the wanted ad you would like to bid on

• Click the "Make an offer" link at the bottom of the ad.

• Follow the remaining steps presented by the website
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How do I keep track of the 'Wanted Ads' I've made an offer on?

Any events you have been involved with can be found in your "My Juggletime" pages. Wanted ads that have not been awarded are automatically removed from the pending page one week after the bidding phase has ended. To review wanted ads you have made an offer on, please follow these steps:

• Login

• Open "My Juggletime" by clicking the corresponding link on main menu

• In the `Offers made` section of the site you`ll be able to keep track of the offers you have made
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How much does it cost me to use juggletime.com?

To place a profile on Juggletime is FREE. There is no annual fee. Your profile must be listed under a category which is relevant to your service activity and must enter your company name and a description of the service that you offer. There is an option to add pictures adn a web link to your listing as follows:

• 5 pictures £15

• Web Link £20

A profile can be edited as your service develops
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How do I pay for using juggletime.com services?

For now, juggletime.com uses the services of paypal to process contracts. We`ve chosen paypal because we consider it to be the most advanced system to date and it offers the security and piece of mind you need when paying for services online. To use paypal, simply follow the instructions on the site to and we`ll take care of the rest.
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How do I leave Feedback on a Customer?

After the event has finished and the customer has left feedback, you have the chance to respond. It is just as important for service providers to leave feedback on customers. This will allow future service providers (yourself included) to assess the reliability of each customer. Feedback and reviews are a vital part of the Juggletime community. To respond to feedback, please follow these steps:

• Login

• Click on the "Feedback" button on the Left hand side

• Leave a response to the customers Feedback

•Click "Submit"
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How do I dispute feedback

We appreciate that there may be disputes arising out of the feedback feature. If for any resaon a feedback dispute arises, please send an email to james@juggletime.com and detail the nature of the dispute. We shall then initiate our feedback dispute process and act accordingly. All feedback is important and is closely monitored.
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For The Customers

Save time shopping around and find a service ideally suited to your needs for that important event. Using juggletime is FREE! It`s the most effective way of reaching a multitude of service providers whilst knowing exactly what you`re going to get. Simply go online and post a wanted ad detailing your needs or search through our online database. Juggletime is your chance to dictate the market and leave feedback on the service you receive. It`s fast, easy and best of all it’s free to hire online with juggletime.

What to do…
1. Register
2. Create a Wanted Ad
3. Monitor the offers that come in on Juggletime or choose the best one to suit your needs!
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How do I register as a Customer and create a Wanted ad?

It is FREE to register and create a wanted ad with Juggletime and takes no more than 2 minutes. By creating a Wanted ad you'll send all of your requirements to the relevant service providers. The more information you add, the better, this will greatly improve the number of offers you receive.

What to do...
1. Click on 'Register Free' on the left handside or on the button 'My Juggletime'
2. Click the large "Customers" button
3. Fill in the details
4. Create your advert, giving details of what your are requiring, when and other information
5. Click on 'Register' and send your Wanted ad to the relevant service providers
6. You will then receive an e-mail to confirm the details of your registration, please click on the link to verify your email address.
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How does juggletime.com help me find service providers?

From clowns for kids to live bands and limousines juggletime.com is a fantastic way to contact the perfect service for that special occasion.

With an ever growing database of services to suit your needs, Juggletime.com provides an effective way of finding the most suitable package. Quality and reliability is assured using our feedback system! Save time shopping around but find a service ideally suited to your needs for that important event. Using Juggletime.com is FREE! It`s the most effective way of reaching a multitude of service providers and knowing exactly what you`re paying for. Simply go online and post a wanted ad detailing your needs or search through our online database. It`s fast, easy and best of all free to use Juggletime.com
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How do I contact a service provider I am interested in hiring?

Juggletime.com provides multiple options for contacting service providers you are interested in hiring. With hundreds of service providers to choose from, a good option is to submit a `wanted ad` and let interested service providers come to you. Not only will this save you time, but when service providers competitively bid for your function, you will be able to choose the best service to suit your needs. After responses to your wanted ads come through, if there are specific providers you`re interested in, you can ask them a question to iron out any problems, alternatively, give them a call or send them an email. As a second option, you can search our database of service providers and their profiles to find the right service provider for that special occasion. When you have found a provider you may be interested in hiring, simply contact that provider by asking them a question or inviting them to make a bid using juggletime.com as your host. If all else fails, you can always give them a call and make arrangements outside of the website. Remember to log back on after the event to leave feedback.
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How much will it cost me to use Juggletime.com?

NOTHING! Our service is FREE, Juggletime does not charge customers to use the service and does not take a commission from Service providers that are hired. Using juggletime will have no impact on the cost of the service provided.
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How do I place an additional Wanted ad?

To place a `wanted ad` and begin receiving offers, please follow these steps:

• From the `My Juggletime` page menu, click the "Place Wanted Ad" link.

• Follow the remaining steps detailed in the website.
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How do I modify my wanted ad?

To edit a `wanted ad` follow the steps below:

• From the `My juggletime` page menu click the `My Wanted Ads` link

• Go to the wanted ad you wish to edit and click on the edit button

• Make the relevant changes to your wanted ad and click submit
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How do I ask the service provider a question?

To ask the service provider a question, follow the simple instructions below:

• Login

• Select the service provider profile you want to send an enquiry about

• Click on the "Ask Seller a Question" icon within that page

• Follow the remaining steps detailed in the site
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How do I let a service provider know I am interested in their service?

To invite service providers to make an offer on your `wanted ad`, please follow these steps:

• Search or browse the service providers you would like to invite to make an offer

• Select the provider by clicking on the name of the provider

• Click the "Hire Now" link.

• Follow the remaining steps detailed in the website.
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How do I keep track of the 'Wanted Ads' I have posted?

Any wanted ads you have posted may be easily accessed from your "My Juggletime" page. To review wanted you have posted, please follow these steps:

• Login

• Open "My Wanted Ads" by clicking the corresponding link on main menu.
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How do I cancel my `wanted ad`?

If you have decided not to proceed with your event, please cancel it. Cancelling your wanted ad will save valuable time spent by future bidders and will also notify existing bidders of your decision. To cancel your wanted ad, please follow these steps:

• Login

• Open your `wanted ad` by clicking the corresponding link on main menu.

• Click on the "cancel" link.

• Follow the steps as instructed on the site
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How do I leave feedback on a Service Provider?

After your event has finished, you should leave feedback on the service provider. Please take a moment to leave feedback on your chosen service provider. In addition, the provider will be asked to leave feedback on you. Feedback and reviews are a vital part of the Juggletime community and ensure that quality and reliability of the service providers and customers are maintained.

To leave feedback, please follow these steps:

• Login

• Select the Service Provider you wish to leave feedback on.

• Click on the "Leave Feedback" button on the Right hand margin or click on the 'Leave Feedback' button under their profile

• Leave Feedback.
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General Questions

What is juggletime.com?

From clowns for kids to live bands and limousines juggletime is the best way to contact the perfect service for that special occasion. With an ever growing database of services to suit your needs, juggletime provides an effective way of finding the most suitable package for every event. Quality and reliability are assured using our interactive feedback system!
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How is Juggletime.com different from other online agencies?

Juggletime.com works in two ways, not only can customers see the service provider profiles and invite them to make an offer, but service providers can search the lists of wanted ads created by potential customers and make an offer on the Wanted Ads too. We don’t charge Customers to use the site and Service providers can’t pay more to appear closer to the top of the list. Service providers are rated using an open feedback system which basically means, the higher their score, the higher they appear on the list of providers on the site. This means that it’s in the Service provider’s best interest to provide the best service.
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How do messages work?

Messages are sent to the `my juggletime` section of the site which only you have access to. They are also sent to your personal email address. They are our way of letting you know when something important happened in relation to your account. For example, service providers receive an automated email whenever customers post a `wanted ad` that matches their profile`s subcategory.

How does the internal mailing system work?

The internal mailing system is there for your comfort and ease of use. It allows you to keep track of who is interested in your service or wanted ad. Questions and answers can easily be sent to each other in order to find the best deals to suit both parties needs.
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How to Watch a Service?

The `Watch an service` button allows Service providers and customers alike to keep track of services in which they are interested. For example, a customer thinking of having a party may be interested in a selection of service providers. By adding these to the `Services I am Watching` part of their `my juggletime` page they'll be able to easily compare and contrast the service providers and find the right one to suit your needs. Services you are watching can be added, viewed and removed at the click of a button.

Adding to your list of Watched Items:
1. Login
2. Locate the wanted ad or provider you are interested in watching
3. Click the "watch this Service" link

Removing an item:
1. Login
2. Locate the wanted ad or provider you wish to remove
3. Click the "delete" link. Back to top
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How do I modify my user information?

To make changes to any of your user information, such as your, address, phone number, email address, etc, please follow these steps:

• Login

• Click the "my account" link found in the toolbar under `My Juggletime` in the centre of the page

• Make your required changes

• Click on `Update Information` to save the changes

How do I change my password?

To make changes to your password, please follow these steps:

• Login

• Click the "my account" link found in the toolbar under `My Juggletime` in the centre of the page

• Go to the bottom of the page and make your required changes

• Click on `Update Information` to save the changes
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How do I modify my email settings?

To make changes to the way in which we send you emails, please follow these steps:

• Login

• Click the "my account" link found in the toolbar under `My Juggletime` in the centre of the page

• Scroll down to `Email address` and make your required changes

• Click on `Update Information` to save the changes
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How do I contact a member of the juggletime.com team?

To contact us for any reason there is no need to login. Your questions and comments will be treated with the utmost priority and confidentiality, please follow these steps:

• Click the "Contact" link at the top right of every page

• Enter your name, email address and message.

• Send us your message.
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Trouble Shooting

How do I recover a lost password or login name?

If you have lost or forgotten your password or login name, please follow these steps:

• On the home page click login either on the left hand side or at the top left

• Click the link `forgotten your password`

• Enter your email address and we`ll send you a new password to your personal email account. You can change your password to something more memorable as detailed above.
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